Download Form

Please download either the or form.

Collection Service

The collection service is free.

To arrange a collection, we must receive a copy of the form (via email, fax or post) by 2:00pm on the Day BEFORE collection is required.  A copy of the form must also be included with the box(es) being collected.  Weekend and evening collections are not available.

Please note that collections can only be arranged where the company has sent incorrect goods, goods to the wrong address or for the return of multiple faulty goods.  We cannot organise collections for small/single items for inspection. Collections are arranged at the discretion of the company.

Return Independently

If you prefer to return yourself or the return does not meet our collection criteria then you can return the item(s) independently.

Return to:

  • Please use relevant the brand address heading i.e. Grays Hockey, Gilbert Rugby, Gray-Nicolls, or Gilbert Netball.
  • For mixed brands of goods please use Grays International.

Returns Dept.
Ivyhouse Lane,
Brook Way,
Unit C,
East Sussex,
TN35 4NN,

Phone:    +44(00) 1580 880357
Fax:    +44(00) 1580 881156